Most people have never hired a deck or patio contractor before, and the not-knowing is the stressful part. So we made our process simple and predictable — six clear stages, one point of contact, and everything in writing before any real money changes hands.
The Deck Builders Nashville Experience
A process built to take the guesswork out of building.
From first call to finished build.
Here’s exactly what happens, in order, and where each payment lands so there are never any surprises.
Reach Out & Free Consultation
Call, text, or send the form and we’ll set up a visit. We come to your home, walk the yard, take measurements, and talk through how you want to use the space. We’ll check grade, drainage, and access on the spot — and give you honest input before a dollar changes hands.
Design & Your Pre-Build Package
We turn the conversation into a real plan: a layout, material and color options matched to your budget, and a detailed, line-item quote. You get the whole thing in writing — scope, materials, timeline, and price — so you can compare apples to apples and know exactly what you’re getting.
Reserve Your Spot & Schedule
Ready to go? A 20% deposit reserves your place on the build calendar — that’s all we ask up front. We handle permits where they’re required and lock in a start window, then keep you posted as your date approaches.
Demo Day & Site Prep
Build week starts with tear-out of the old structure (if any), then excavation, footings, base, and grading — the unglamorous stage that decides how long everything lasts. We build for Middle Tennessee’s freeze-thaw winters and clay soil, and we never rush the part that’s hidden under the surface.
Build & Install
Framing, decking or hardscape, railings, stairs, lighting, and finish details go in. Our crew builds it like it’s their own backyard — tight joints, clean lines, and the small touches that separate a good build from a great one. We keep you updated through every milestone.
Final Walkthrough & Warranty
We walk the finished project together, make sure every detail meets your expectations, and cover simple care and maintenance. Final payment is due only when you’re satisfied — and we register your manufacturer and workmanship warranties for you, so it’s all set up hassle-free.
You always know what’s due and when.
No big lump sum up front. Payments are tied to clear milestones, so your money tracks the work as it actually happens.
To Reserve
Holds your spot on the build calendar
By Demo Day
Due as build week and site prep begin.
When Complete
Only after your final walkthrough.
The protection that comes standard.
Fully Licensed & Insured
We carry liability coverage and full workers’ comp — well beyond the minimum. You’re protected on your own property, no exceptions.
Warranty Registered For You
We file your manufacturer and workmanship warranties once the build is done, so coverage is set up without you lifting a finger.
One Point of Contact
The same person guides you from estimate through final walkthrough. No handoffs, no repeating yourself, no runaround.
Ready to see what’s possible in your yard?
Your on-site consultation and detailed estimate are completely free. Tell us how you want to use your space and we’ll take it from there.
